Who is Made With Respect? Made With Respect partner with sustainable brands who have an immense respect for our environment.
The brands we support have been founded on core principals that contribute to a more sustainable future. Our platform brings sustainable brands together in one place, making it easier for you to find, support and confidently buy from those who truly care about our future.
Where do my products ship from? To reduce our own impact on the environment, rather than holding products in a central warehouse, instead products are shipped directly from the brands workshop to our customers. We connect our customers directly with our sustainable brands, you may therefore receive multiple parcels from one purchase.
Why is there a freight charge? Brands on MWR don't cut corners, they source the best ingredients and materials not only good for you but good for the environment. To reduce waste, our brands produce in small batches so they don't have the benefit of volume discounts with freight companies. Our brands also don't mark up their RRPs to incorporate freight. We believe it's a small price to pay for the benefits that both you and the environment receive.
Why doesn’t MWR offer free shipping? For our brands to provide free shipping they must absorb the full freight cost and because they don't cut corners, they have smaller margins. We need these amazing brands who are making a positive difference to be able to cover their operating costs so their business continues to thrive.
How do I make an order? Just click on the product of your choice, add it to your cart. This will take you to your shopping cart where quantities can be changed. Then click 'checkout' to fill out your credit card details or pay via Paypal, Apple Pay or Google Pay for your chosen items.
A product is 'Currently Out of Stock' or disappeared from the site. How long until it's available again? If you are after something in particular, please contact us straight away by emailing at firstname.lastname@example.org and we will do our best to give you a timeframe direct from the brand.
How do I pay for my order? Is it safe to use my credit card? When you checkout you are directed to our Shopify secure payment gateway where you can enter your details safely.
Payment Options At checkout you can either opt to pay by Credit Card, Paypal Google Pay or Apple Pay. Transactions are processed immediately and in most cases your order will be shipped within 48 hours unless made-to-order or otherwise specified. Please refer to the Brand Policies page of each product.
How long will my order take to arrive? Delivery times vary depending on the brand, the distance it has to go and the day you ordered. It also varies depending on whether you bought product already in stock or products made-to-order. Please check delivery terms on the Brand Policies page of each product. If you have made a purchase and are waiting for it's delivery, please check your track and trace first and give your parcel 14 days to arrive before contacting email@example.com.
What if my order is wrong, lost or damaged? We will always do our best to make sure MWR customers are happy. If you have any issues with your order, please check the Brand Policies details listed under each product. Please contact us on firstname.lastname@example.org, we will liaise directly with the brand on your behalf to rectify any problems. We treat every enquiry different, depending on the situation.
Do you give free samples, use bloggers or influencers, have sponsorship support or interested in partnerships? We love new opportunities, we believe when visions are aligned and we join together to support each other, we can create a positive and significant impact. We are particularly interested in collaborations that are aligned to our mission to help protect our environment.
Please feel free to email us at email@example.com
My question isn't answered here, what should I do now? Contact us, we'd love to help you out.